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Unusually High Bill?

If you have received a high water bill you feel does not accurately represent your actual usage, then please follow a few helpful tips listed below to help pinpoint the high bill source.  You may need to contact a plumber or other professional to help determine the source of a leak.  

Mar 01, 2018

Do you have a water leak?

A high water bill is generally caused by a leak or change in water consumption.  Causes for high water bills include:

  • A toilet that continues to run after being flushed. 
  • A dripping faucet.
  • Water-cooled air conditioners.
  • Water softener issue (cycles continuously).
  • Leaking water heater.
  • A broken water pipe.

Have you had changes in your water use?

Have you had house guests, watered your lawn more, or done anything else that involved more water usage?  This may account for an increase in your water bill. 

The most common cause for high water bill is water running from a toilet.  Leaks, unseen or unfixed, can waste hundtreds and even thousands of gallons of water. Please routinely check your plumbing, and home for leaky faucets, toilets, and outside taps. 

Leaks that occur under your house or in the service line between your water meter and your home are harder to find.  Be sure to check outdoor spigots and crawl spaces, and look for wet spots in your yard, which can indicate a leak. 

Tags: Water and Sewer Conservation Health Home House Neighborhood Quality of Life Utility Bill Water

Parts of a toilet
City of Greenfield
105 S Grand St.
Greenfield, MO  65661
Phone: 417-637-2532
Fax: 417-637-0403
Mon - Fri: 8:00 am - 4:30 pm
First check for a deteriorated or defected flush valve (flapper) ball at the bottom of the toilet tank.  If it does not make a tight seal water will leak into the toilet bowl.  Check for this by: 
  • Take the lid off of the tank behind the bowl, flush the toilet, then wait for it to fully refill. 
  • Put a few drops of dye in the tank. 
  • Wait at least 20 minutes; longer if you suspect it is a small leak. 
  • If there is any color in the toilet bowl, there is a leak. 
Another type of leak has to do with an improperly adjusted or broken fill (ballcock) valve.  To check for this take the lid off of the toilet tank, flush, and see if water is draining into the overflow tubes when the tank is full. 

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